Contact Information
Due to a high volume of requests and limited staffing, SAS is typically available by appointment only. Appointments can be scheduled through the SAS Portal (for current students) or by contacting our office. The SATC is staffed on a part-time basis, and hours may vary based on student needs.
Student Access Services (SAS) oversees disability accommodations and operates the Student Access Testing Center (SATC).
SAS: sas@wvc.edu
SATC: satc@wvc.edu
Phone
SAS Voice: 509-682-6854
SATC Voice: 509-682-6899
TTY/TDD: Dial 711
Appointment Hours
Monday–Thursday: 8:00 a.m.–5:00 p.m.
Fridays: By request
Our Staff
Jenna Floyd (she/her/hers)
Director of Student Access Services
Email: sas@wvc.edu
Phone: 509.682.6854
Office: Wenatchi Hall 2133 (1st floor)

Nick Harris (he/him/his)
Student Access Program Assistant
Email: satc@wvc.edu
Phone: 509.682.6899
Office: SATC, Brown Library (2nd Floor)
Meet Jenna
Jenna grew up in Enumclaw WA, a small rural farming community south of Seattle. She was a first-generation college student from a low-income background and lived for years with an undiagnosed disability. Jenna began her higher education journey at Green River College, where she earned an Associate of Arts degree before transferring to the University of Washington. There, she completed a Bachelor of Science in Psychology and later pursued graduate studies in Experimental Psychology at Central Washington University.
Two years into graduate school, Jenna faced significant health challenges that ultimately led to her ADHD diagnosis. This became a critical turning point that shaped her commitment to helping students who, like her, navigate barriers they may not yet fully understand.
After moving to Wenatchee in 2016, Jenna built her career in higher education. She has worked in college-level teaching, admissions, and student services. She found her passion, supporting first-generation, low-income, and disabled students through TRIO Student Support Services (SSS). She also earned certification as an appreciative adviser and completed a Master of Science in Academic Advising from Kansas State University.
Today, as the Director of Student Access Services at Wenatchee Valley College, Jenna is a dedicated disability advocate. She works alongside students, faculty, and staff on the Wenatchee and Omak campuses to remove barriers to equal access.
Meet Nick
After moving to Wenatchee in late 1969, Nick grew up a few blocks away from Wenatchee Valley College and each summer he attended youth football camps on campus. Upon graduating from Wenatchee High School in 1982, he enrolled at WVC and enjoyed a couple more years in town, playing football, skiing at Mission Ridge, and working part-time while going to classes.
A couple years later, he enlisted in the United States Army, serving as a medic at Winn Army Community Hospital on Fort Stewart, GA, before returning to Central Washington University, where he completed his Bachelor of Science in Paramedicine and earned a Commission in the United States Army. Having fulfilled his military duty at Fort Benning, GA, Nick returned home to Wenatchee, where he and his wife raised their three children and continue to live today.
In 2016, following 25 years of commuting over Stevens Pass, he retired from his career as a Firefighter/Paramedic in Snohomish County and returned to Wenatchee Valley College to work in the Allied Health Department as a medical simulation lab technician. Then, in the fall of 2022, he had the opportunity to transition to Student Access Services as a program assistant.


